Shipping Policy

This policy applies to physical products purchased from Vintage Mart. Digital goods are delivered electronically and do not require physical shipping.

Order Processing

Orders are reviewed after submission and payment confirmation where payment is required. If an item is unavailable or additional delivery information is needed, we may contact the customer using the order email or phone number.

Shipping Charges & Delivery Estimates

Available delivery methods, any shipping charge and the applicable delivery estimate will be shown or confirmed before a customer is charged. Carrier delays, weather, holidays and address issues may affect delivery time.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address. Contact support promptly if an address correction is needed.

Damaged or Incorrect Orders

If an order arrives damaged or incorrect, contact support within 3 days of delivery with the order number and relevant details.